Service manager

Algemene omschrijving

Company Profile: Service Manager
Service Manager wanted for a leading American Consultancy firm with a strong focus on the Dutch banking industry. The organization has made it their business to keep the world's leading corporations up to speed on tomorrow's innovations in Information Technology.

Job description: Service Manager
As a Service Manager (8-10 years experience) you are willing to work at several client locations in the Netherlands.
As a service manager you:
Ensure the Quality of deliverables as per defined standards and within agreed timelines
Would be responsible for engaging with the client and work on any additional requirements within the project
Should be experienced in bringing various teams together and working with third party vendors
Are experienced with ‘stakeholder's management' 
Should have experience in driving major incidents to resolution
The customer anticipates exponential growth at this client and hence the new team member should be a professional with an entrepreneurial edge!


Job Criteria: Service Manager
The Ideal candidate for the role of service manager:
-Speaks fluent Dutch and English
-Has worked for 8-10 years in IT infrastructure domain.
-Has Knowledge of French and Dutch / Flemish would be an added advantage.
-Has good understanding of Datacenter management, Database, Windows and Unix administration.
-Should have a very good understanding of ITSM processes. 
-Is entrepreneurial and likes to bring the organization as a company to the big league of European IT-providers
-Has got prior experience in onsite-offshore models of global service delivery
Qualifications and Certifications:
- PMP / Price2 certified ( Desired)
- ITIL/ITSM Certified ( Mandatory )


Offer: Service Manager
Salary: 60 - 80K OTE
Copyright: Independent Recruiters

Gestelde eisen

Service Manager wanted for a leading American Consultancy firm with a strong focus on the Dutch banking industry.

Uren

32 - 40 uur